Welcome to LUXE Hair Care. By using our website and purchasing our products, you agree to the following terms and conditions.
1. General
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These terms apply to all sales and use of our website.
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We reserve the right to update these terms at any time.
2. Products & Orders
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All products are subject to availability.
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Product descriptions, images, and prices are correct at the time of publishing, but may change without notice.
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By placing an order, you agree to provide accurate and complete information.
3. Pricing & Payment
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All prices are listed in GBP (£) and include applicable UK taxes.
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Payments are processed securely via our third-party providers (e.g., Shopify Payments, PayPal).
4. Shipping & Delivery
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We aim to dispatch all orders within 5 working days.
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Delivery times may vary depending on your location.
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We are not responsible for delays caused by courier services or customs.
5. Returns & Refunds
- All sales of LUXE hair oil products are final.
- Due to the perishable and non-returnable nature of oil-based products, we cannot accept returns once an order has been completed.
- Refunds are not available for these products.
- This policy is in place to ensure we maintain the highest quality and safety standards for our customers.
6. Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages resulting from product use.
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Always perform a patch test before use to ensure no allergic reaction.
7. Governing Law
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These terms are governed by the laws of England and Wales.
8. Contact Us
Email: customerservice@luxeantihairloss.co.uk